Policies
Our Picnic Policies
Our Picnic Policies
Cancellations
Cancellations
Unfortunately, we don't allow cancellations within 48 hours of the picnic time. Cancellations made with 48 hours or more notice will receive a 50% refund. When you cancel, that's a spot unfilled for someone who may have wanted it.
Unfortunately, we don't allow cancellations within 48 hours of the picnic time. Cancellations made with 48 hours or more notice will receive a 50% refund. When you cancel, that's a spot unfilled for someone who may have wanted it.
Travel distance
Travel distance
The most important thing about The Proper Picnic is we travel to you! We do need to do this within reason so any location outside of 30 minutes of Williamstown we have to incur a travel fee.
The most important thing about The Proper Picnic is we travel to you! We do need to do this within reason so any location outside of 30 minutes of Williamstown we have to incur a travel fee.
Inclement Weather
Inclement Weather
Inclement weather is bound to happen! The Proper Picnic reserves the right to cancel if the weather conditions do not permit the event to occur. In the event we need to cancel, we will contact you via email, phone call, or text (whatever is your best contact method). From there, you will be given the option to reschedule.
Inclement weather is bound to happen! The Proper Picnic reserves the right to cancel if the weather conditions do not permit the event to occur. In the event we need to cancel, we will contact you via email, phone call, or text (whatever is your best contact method). From there, you will be given the option to reschedule.
If rescheduling is not possible, then we will gladly refund the cost of your picnic minus a $50 booking fee. If you want the picnic to go on, we can absolutely bring the picnic indoors! You can get the full picnic experience in the comfort of your own home.
If rescheduling is not possible, then we will gladly refund the cost of your picnic minus a $50 booking fee. If you want the picnic to go on, we can absolutely bring the picnic indoors! You can get the full picnic experience in the comfort of your own home.
Late Policy
Late Policy
In the event that you are late to your picnic event, no additional time will be given. The clock starts at your scheduled picnic start time and ends after your allotted time. Unfortunately, we are often hosting multiple picnics a day and this can interfere with other clients and their special events.
In the event that you are late to your picnic event, no additional time will be given. The clock starts at your scheduled picnic start time and ends after your allotted time. Unfortunately, we are often hosting multiple picnics a day and this can interfere with other clients and their special events.
We always suggest arriving a little early to any picnic to make sure you have enough time to find parking and get to the set-up. We totally understand that sometimes unexpected things happen and as always you are welcome to purchase additional time to add-on to your picnic as long as we have the availability.
We always suggest arriving a little early to any picnic to make sure you have enough time to find parking and get to the set-up. We totally understand that sometimes unexpected things happen and as always you are welcome to purchase additional time to add-on to your picnic as long as we have the availability.
Alcohol
Alcohol
We do not offer alcoholic beverages. It is the responsibility of the client and guests to check alcohol laws of any venue or public space being used for one of our picnics.
We do not offer alcoholic beverages. It is the responsibility of the client and guests to check alcohol laws of any venue or public space being used for one of our picnics.
Most public parks and beaches prohibit alcohol consumption. The Proper Picnic takes no responsibility for any alcohol consumption or penalties occurred.
Most public parks and beaches prohibit alcohol consumption. The Proper Picnic takes no responsibility for any alcohol consumption or penalties occurred.